How a London Consultancy Took AI Rigour to 300 Staff

A leading transformation consultancy in London already brought strong consulting discipline — judgment, validation, quality standards and delivery rigour — to its client work. As AI became a growing part of how teams think, analyse and deliver, the firm wanted to apply those same standards to internal AI-enabled workflows, in ways that were practical, responsible and aligned with client expectations — moving from one-off AI use to repeatable habits at scale.

GenFutures Lab designed and facilitated a blended AI enablement programme — online modules plus in-person working sessions — to help teams apply AI to internal tasks in grounded, role-relevant ways. The first phase touched around 300 people across multiple functions, with 120 staff in the hands-on in-person workshops, focused on structuring outputs, applying AI to internal workflows, and turning one-off solutions into repeatable habits. A follow-up executive Q&A for directors applied the same structured prompting approach to creating client-ready, branded PowerPoint decks with Claude and building reusable consulting accelerators from messy inputs.

GenFutures Lab framed the work around the consultancy's existing strengths rather than AI for its own sake. The premise was that proven review habits, delivery discipline and quality expectations should carry into AI-enabled workflows. The team designed and facilitated a blended programme — online modules plus in-person working sessions — reaching around 300 people across multiple functions in the first phase, with 120 staff in the hands-on in-person workshops. Sessions were interactive and directly relevant to participants' day-to-day roles, helping teams structure outputs more effectively, apply AI to internal tasks, and move from one-off solutions to repeatable habits. A structured prompting approach ran through every module. Following the first phase, the team delivered a focused executive Q&A for a group of directors — less structured training than hands-on problem-solving around creating client-ready, branded PowerPoint decks with Claude and building reusable consulting accelerators from messy inputs. The directors were already individual AI users; the session gave them a shared reference point and a higher standard of output, building momentum toward wider Claude access and agentic workflows.

Consultancies and professional-services firms that already have strong delivery discipline and want to extend that rigour, judgment and quality control into AI-enabled internal workflows at scale.