Alex Goryachev began by diagnosing why the initiative had stalled. The IT-led approach had been building a solution while approximately 70% of employees were already using their own AI tools — creating a parallel, ungoverned reality. Alex redirected attention from the technical build to the people. He ran employee discovery sessions to map which tools were in use, for what purposes, and why — surfacing real patterns of shadow AI adoption. This informed a fundamental build-vs-buy reassessment: rather than continuing to build internally, the organization could leverage tools employees already trusted. Alex helped establish a clear AI policy and created psychological safety for employees to disclose AI usage without fear of reprisal. IT and HR were repositioned as co-owners of the initiative rather than adversaries. Workflows were restructured using ChatGPT and AutoML tools already embedded in employee practice. The result: a 40% reduction in manual effort across restructured workflows and an initiative back on track within six months.